Google Maps isn’t loading in some regions due to an apparent outage

Google Maps appears to be going through an outage. At least in some regions, the mobile version of Google Maps is unable to fully load its map or provide directions. Over 4,000 reports have been filed for the service on Downdetector, and as of 2:12PM ET, Google’s Status Dashboard noted that the company was investigating an issue with the Maps SDK for Android and iOS, along with the Navigation SDK.

On both the Android and iOS versions of Google Maps, the service was unable to fully load its map, display listings or provide directions. In at least one case, the app also showed an error message saying that Google Maps “Cannot reach server.” Whatever is causing the issue doesn’t seem to have reached the web version of Google Maps, which is still able to provide directions like normal.

At around 5:22PM ET, Google’s dashboard updated to say that “mitigation work is currently underway by our engineering team” and that it was “seeing indications of recovery.” Google Maps was able to load directions on Android and iOS on the devices Engadget tested around the same time.

In the description of the issue on Google’s Status Dashboard, the company hasn’t provide an explanation for the outage or a particular fix. Engadget has contacted Google for more information and will update this article if we here back.

Google’s last major outage occurred in June, though it was primarily concentrated in the company’s Google Cloud service. Given the number of clients who use Google Cloud, the outage impacted everything from Spotify to Snapchat for multiple hours.

Update, September 11, 2025, 5:38PM ET: Updated article to include new information shared on Google’s Status Dashboard.